Effective Date: 7 September 2026
Last Updated: 7 September 2026
This Return, Cancellation & Refund Policy applies to purchases from Numogist™, operated by Bholanath Patra, Founder of Numogist™.
Business Address: Bellaguntha, Ganjam, Odisha, India
Email: help@numogist.com
Numogist™ primarily provides digital products and services. Because digital products can be generated, delivered, downloaded, activated or made accessible immediately after payment, they generally cannot be physically returned.
Personalized reports, including the Five-Year Prediction Report, are created using information supplied specifically by the customer.
Once generation, processing, download availability or electronic delivery of a personalized report has commenced, the order is final and is normally non-cancellable and non-refundable.
This applies even if the customer later changes their mind, does not agree with an interpretation, expected different predictions, does not read the report, or does not use all information included in it.
Customers are responsible for checking information such as name, date of birth, time of birth, place of birth, mobile number, email address and other required inputs before generating a report.
A refund is not normally available where a report was generated incorrectly because the customer submitted incorrect or incomplete information.
Numogist™ may, at its discretion, assist with correction or regeneration where technically and commercially reasonable, but such assistance does not create an automatic right to a refund.
Digital software purchases are normally non-refundable once software access, credentials, licence rights, activation, download access or account access has been provided or activated.
Customers should review the applicable offer, system requirements and product description before purchasing.
Fees paid for classes, webinars, training programs or educational services are normally non-refundable once access has been provided, materials have been made available or the applicable program/session has commenced.
Failure to attend a live session does not automatically create a refund entitlement.
Complimentary report-reading classes, implementation classes, bonuses, educational support sessions and other free benefits provided with a paid product have no separate cash value and are not independently refundable.
Where the Five-Year Prediction Report includes access to a complimentary monthly report-reading class, non-attendance or inability to participate in a particular session does not make the underlying digital report refundable.
Despite the general non-refundable nature of digital products, Numogist™ will review a request where:
Depending on the circumstances, the appropriate remedy may be regeneration, correction, restoration of access, replacement, re-delivery or refund.
If the same order is accidentally charged more than once, please contact help@numogist.com with the customer's name, registered email address and available transaction details.
After verification, any confirmed duplicate amount received by Numogist™ will be eligible for reversal or refund through an appropriate payment method, subject to payment-provider processing requirements.
If your bank or payment application shows a debit but Numogist™ has not received a successful payment confirmation, the transaction may be pending, failed or subject to automatic reversal by the applicable bank, UPI provider or payment gateway.
Please contact us if assistance is required. Payment processing may also be subject to PayU, your bank or another payment-service provider.
If payment has been confirmed but you cannot download your report, receive the delivery email or access purchased software, please contact us at help@numogist.com.
Wherever reasonably possible, our first remedy will be to correct the issue, regenerate the report where appropriate, restore software access or re-deliver the purchased product.
A change of mind after purchasing or after digital fulfilment has started does not normally qualify for a refund.
Astrology and numerology reports contain interpretive assessments. A refund is not available merely because a customer disagrees with an interpretation, prediction, indication, recommendation, number, colour, period or other personalized observation contained in a properly generated report.
Numogist™ does not guarantee that predicted events or outcomes will occur.
If you believe a payment was made without authorization, please contact your bank or payment provider immediately and notify us at help@numogist.com.
Requests relating to suspected fraudulent or unauthorized transactions may be subject to verification and applicable banking, payment-provider and legal procedures.
For an eligible refund, duplicate-payment or delivery-failure request, please provide sufficient information for us to identify and investigate the transaction, such as:
Where a refund is approved, it will ordinarily be initiated through the original payment method or another lawful method considered appropriate.
The time required for the amount to appear in the customer's account may depend on PayU, the customer's bank, card issuer, UPI provider or other payment intermediary.
Customers are encouraged to contact Numogist™ first if a legitimate delivery or billing issue occurs so that we can investigate and attempt to resolve it.
Nothing in this Policy restricts any lawful right a customer may have to contact their payment provider or exercise a statutory consumer remedy.
Nothing in this Policy is intended to exclude, restrict or waive any refund, replacement, correction, cancellation or other consumer right that cannot legally be excluded under applicable law.
Where mandatory consumer law in the customer's jurisdiction conflicts with a provision of this Policy, the mandatory law will apply to the extent required.
Numogist™ accepts or may accept customers outside India. Digital-product and refund rules may differ between jurisdictions.
This Policy establishes our general commercial refund rules, while preserving any mandatory consumer rights applicable to an international customer's purchase.
This Policy is governed by the laws of India, subject to any mandatory consumer law that applies to a particular customer and cannot lawfully be excluded.
Subject to those mandatory rights, disputes shall be subject to courts of competent jurisdiction serving Bhanjanagar, Ganjam, Odisha, India.
For billing, delivery, refund or cancellation enquiries:
Bholanath Patra
Founder, Numogist™
Bellaguntha, Ganjam, Odisha, India
Email: help@numogist.com